Your Leads Are Going Cold While You're Busy Working. Automate the Follow-Up.
A lead contacted in 5 minutes is 8–10x more likely to convert than one contacted in 60. This diagnostic measures your response gap — and what it's costing you.
The Problem
The single highest-leverage conversion fix in any service business is response time. Leads contacted within 5 minutes convert at dramatically higher rates. After 60 minutes, conversion probability flattens to near zero. Most businesses have response times measured in hours — or days. The lead didn't die. You let it die.
You Might Recognize These:
- ▸ Your average response time to a new lead is measured in hours, not minutes.
- ▸ Leads from web forms and social media sit unread for a day or more.
- ▸ You have no automated lead acknowledgment — every response is manual.
- ▸ Your close rate varies wildly by who happened to answer the phone.
The CJM Approach
CJM's 5-Minute Lead Response System: (1) Immediate AI or auto-responder acknowledgment on every channel. (2) Automated qualification and routing. (3) Systematic follow-up sequence (5 touches, escalating personalization). (4) Dashboard tracking response time, contact rate, and conversion by channel.
What You'll Receive
Your lead response time benchmark against industry data, plus a 5-Minute Response System implementation roadmap.
Get Your Lead Follow-Up Worksheet
Fill out the form and we'll prepare the Lead Follow-Up Worksheet personalized to your business.
Your information is never shared. No sales calls unless you book one. No SMS. We'll send your resource and relevant follow-up by email only.