Corporate Training

Operations Excellence Workshop

Design operations that scale without breaking — process, technology, metrics, and continuous improvement.

A one-day workshop for operations leaders. Map your core processes, identify operational constraints, design the technology architecture, build operational dashboards, and create the continuous improvement system.

1 dayFull-day (7 hours), on-site preferred. Includes process mapping workbook and templates.

Who Should Attend

Operations Managers and Directors
COOs
Business owners managing operations
Process improvement leaders

What You'll Achieve

Map and document core business processes
Identify operational constraints and improvement opportunities
Design the operational technology architecture
Build operational dashboards and review cadences

Workshop Agenda

8:00 AM

Process Architecture

Map your end-to-end core processes. Identify handoffs, bottlenecks, and failure points.

10:00 AM

Constraint Analysis

Apply operational constraint analysis to find the one process improvement that unlocks everything else.

12:30 PM

Technology & Integration

Design the operational technology stack — what connects to what, and where the single source of truth lives.

2:30 PM

Metrics & Continuous Improvement

Build operational dashboards, define KPIs, and design the review cadence that drives improvement.

What You Take Home

Process map documentation
Constraint analysis report
Technology architecture blueprint
Operational dashboard template
Continuous improvement framework

About the Instructor

Led by Cecil Jones with operations specialists. Maximum 20 participants.

Ready to Bring This Workshop to Your Team?

Every workshop begins with a free 15-minute Strategy Call to confirm fit and schedule.